EMETE does not suggest you return products. Because the shipping cost is high and sometimes higher than the product value. Also, it takes months to deliver the package, which will affect the processing time.

If you urge to return the product, please pay attention to the following aspects:

  • You need to return the product within 10 days after receiving it.
  • The product is in good condition and does not affect the secondary sales.
  • You need to pay the shipping cost.
  • You can only return the product to EMETE after confirmation  location from EMETE for the customers to return the item

If you’ve returned the product, please send the tracking number to our customer service.

EMETE  always makes an effort to provide the best service. If you have any other questions, please feel free to contact us at: info@emete.com.au.